Bringing Managed Service Providers into focus.
Insights as a Service is the podcast for professionals working in tech that want to keep up to date with industry events, and get ahead through taking onboard insights and expertise from others within the industry. Get the latest key industry talking points alongside real-world experiences shared by industry leaders.

How I aim to help you
I have been working with MSPs in the telco space for over 15 years, and through my my current role as Chief Revenue Officer for Lightwire, I have got to know some truly outstanding people who have a deep knowledge of the industry.
I will be drawing on my experience and my network to present key industry talking points and stories that we can all learn from, with the aim of helping you, the listener, get ahead.
What's the Insights as a service podcast about?
A fortnightly podcast that shares the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand.
The podcast pulls together key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech.
The Insights as a Service is hosted by Telco industry veteran and Chief Revenue Officer, Brendan Ritchie.
Featuring Business & Tech Leaders from










Proudly supported by Lightwire
Lightwire is a partner and enterprise focused ISP, they shine where complexity exists. Across all internet and voice services, they add data-driven insights through their portal, called illume, to drive MSP profitability and ensure business continuity.
Check out Lightwire Business
Episodes
![The Power of Peer Groups | Insights as a Service [54]](https://www.insightsasaservice.fm/wp-content/uploads/2023/05/Wayne-Small-01-768x432.png)
54. The Power of Peer Groups
Wayne Small, the CEO of SMBiT Professionals, joins Brendan to explore the challenges and opportunities in the MSP industry, with a specific focus on the

53. What are profitable MSPs paying?
The S-L Index 2023 Annual Compensation Report is out! And it is the focus of this week’s episode. Peter Kujawa, VP – of Service Leadership,

52. MSP Meets AI
Today Brendan and Dave Sobel from MSP Radio are talking about one of the hottest topics in tech right now with a focus on ChatGPT